Supplier fined R100,000. 00 and ordered to refund R77,000. 00 to consumer

By Staff Reporter | Published 9h ago

In October 2023, the NCC received a complaint from the consumer alleging that Cape Town Motor Repairs (PTY) Ltd failed to complete repairs of his vehicle at an agreed-upon upon by both parties.   The NCC investigated the matter, and the investigation revealed that following a collision, the consumer requested a quotation for repairs from the supplier. The supplier issued a quote of R124 900. 17 The consumer’s vehicle has been with the supplier since March 9, 2023.